WARRANTY: Two Year Parts & Labor Warranty. Regal Refrigerators, LLC warrants, to the original purchaser, all of its new equipment to be free from defects in material or workmanship, under normal use and maintenance service, for a period of
two (2) years from the date of original purchase, or 30 months after shipment date from the manufacturer, whichever
occurs first. Warranty coverage is limited to the repair and/or replacement, including labor charges, of defective parts
and/or assemblies. The labor warranty shall include straight time labor charges and travel charges within 100 miles
or 160 km roundtrip. Warranty service must be arranged by calling toll free (888) 275-4538 for service in the United
States and Canada. Warranty service coverage is not offered outside of the United States and Canada.
Additional Three Year Compressor Warranty: In addition to the two (2) year warranty stated above, Regal warrants
its compressor units to be free from defects in both material and workmanship under normal and proper use and
maintenance service for a period of three (3) additional years from the date of original installation but not to exceed
five (5) years and three (3) months after shipment from Regal. The three (3) year extended compressor warranty applies
only to the compressor part itself and does not apply to any other parts, components, or labor charges involved
in replacement of compressor.
CONDITIONS: All service under this warranty, for either labor or parts, must be performed by a preferred service
provider arranged by our Service Support Center at (888) 275-4538. Warranty claims should include the model
number, serial number and a proof of purchase. Service coverage is limited to units located in the United States and
Canada only. This part and labor warranty is the sole warranty policy offered by Regal Refrigerators, LLC. Regal’s sole obligation under this warranty is limited to either repair or replacement of parts and is subject to the following warranty listed.
- Regal will bear no responsibility or liability for any equipment which has been misapplied, mishandled, misused, subjected to harsh chemical action, or external causes such as the use of extension cords, electrical power fluctuations, lack of proper maintenance, non-factory approved revisions or modifications, or equipment damaged by fire, flood, or other acts of God.
- Regal will bear no responsibility for consequential loss or damages such as, including but not limited to, economic loss, profit loss, personal injury, property damage, damage during transit, losses or damages arising from food or product spoilage claims.
- Regal shall bear no responsibility for parts or labor coverage for component failure or other damages resulting from improper usage, installation, or maintenance as described in the owner’s manual.
- Exceptions to two (2) year part warranty other than additional three (3) year compressor warranty: Light bulbs and door gaskets are limited to 90 day warranty period, parts only.
- Regal equipment is intended for commercial use only and this warranty is void if the equipment is installed in other than commercial applications.
- All other warranties, either expressed or implied, arising under law or equity or custom of the trade, including but not limited to, warranties or merchantability or fitness for a particular purpose, are excluded. Regal’s liability on any claim, including but not limited to negligence, shall not exceed the price of the equipment that gives rise to the claim.
OTHER TERMS: The Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised Terms and Conditions shall be posted on our website immediately.